Refund and Return Policy


We hope you love your purchase, but if you are not completely satisfied, we are here to help.

Eligibility for Returns

  • Items must be returned within 30 days of receipt.
  • Items must be unused, in their original condition, and in the original packaging.
  • Proof of purchase (order number, receipt, etc.) is required for all returns.

Non-Returnable Items

  • Perishable goods (e.g., food, flowers)
  • Custom or personalized items
  • Digital downloads
  • Gift cards
  • Health and personal care items

How to Return an Item

  1. Contact Us: Initiate your return by contacting our customer service team at Please provide your order number and the reason for your return.
  2. Return Authorization: Once your return is approved, you will receive a Return Authorization Number (RAN) and instructions on where to send your item.
  3. Pack and Ship: Securely pack the item(s) in the original packaging and include the RAN. Ship the item(s) to the address provided.


Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will process your refund to your original method of payment. Please allow 5-10 business days for the refund to be credited to your account.

Refund Policy

  • Full refunds will be issued for items returned in their original condition within the 30-day return period.
  • Partial refunds may be granted for items that are not in their original condition, damaged, or missing parts not due to our error.
  • Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.


We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at for assistance.

Late or Missing Refunds

If you have not received your refund within the expected timeframe:

  1. Check your bank account again.
  2. Contact your credit card company, as it may take some time before your refund is officially posted.
  3. Contact your bank. There is often some processing time before a refund is posted.
  4. If you have done all of this and still have not received your refund, please contact us at

Return Shipping

You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions about our Refund and Return Policy, please contact our customer service team at